Follow-up Questions

Water Testing in Buncombe County NC Homes with well water can be tested through the county Environmental Health Department (828 250 5016).  Water tests are sent to the State Lab at the Department of Environmental Quality.  Buncombe County Residents can ‘self collect’ and test for...

Generally, we do not inspect repair work.  When issues are identified during our inspection, a licensed contractor should be hired, and buyers coordinate repair work and negotiate for repairs as needed before closing (new construction may be an exception).  If the seller DOES take responsibility for...

We recommend viewing the Full Report PDF version of your report at least once to view all the information in one place. Viewing the Report In PDF format To View the Report in PDF format Find the email with the link to your report Select...

Viewing reports in HTML format is a great way to view videos, expand pictures, follow hypertext and to navigate quickly through the report. Keep in mind that many items are hidden in the HTML format unless clicked on or expanded.  We recommend viewing your full...

The purpose of a mold test is to confirm that the air quality inside the home (especially in basements) is not significantly out of range from the outside environment.  Mold thrives on decaying tree and plant matter among many other things which is why it...

If you’ve received an email saying your report(s) are ready but you still do not see your reports on your dashboard make sure that you’ve signed your agreements and paid your invoice. To sign your agreement(s) and to pay for your inspection(s) please follow the prompts...

EPA Guidance and strategies based on different radon test results: PASS (Low): 2pCi/L or less PASS (elevated): between 2 and 3.9pCi/L FAIL : 4pCi/L or more

When contaminants are absent With water filtration in place This is a good result.  The buyer should contact the company that installed/maintains the water filtration equipment.  The water should be retested with the county health department and the equipment should be serviced annually with the...

Q: Should I get an Annual Inspection?  A:  Yes!  It is highly recommended to have your home inspector come back each year for an Annual Home Inspection– this is an essential service for all home home owners and is at the heart of any good...

What should we repair right away? We realize that there are time and money constraints for most homeowners and that all the defects in the report cannot be addressed right away.  We’ve found that for larger or older homes, as a general rule, one third...

When should I follow up with a Structural Engineer? When there are items in a home inspection report that call for a structural engineer, the buyer should consult a structural engineer during their due diligence period in order to get a better understanding of the...

Your agent may have referrals for you Unfortunately we cannot give referrals for repairs.  We generate so many leads over such a large geographical area that it is impossible for us to maintain a reliable network of contractors to provide to our clients.  We recommend...

How to create documents based off the inspection report with the Repair Request Builder feature. The software that we use has a ‘Repair Request Builder’ which allows clients and agents to create repair or negotiating documents based off the report.  This feature allows clients/agents to...

Please consult your agent about the negotiability of items in the report. Buyer repairs are preferred over seller repairs because buyers are more invested in the long-term condition of the home.  There are ‘good’, ‘better’ and ‘best’ repairs and repair costs can vary greatly.  Typically...