Customer Support

You will receive an email invoice with a ‘pay now’ button.  Search your inbox for emails from Spectora or Builder Buddy as an email may have already been delivered.  Follow the instructions on the email to pay by credit or debit card.  You will also...

The following is helpful contact information for City of Asheville homeowners and homebuyers to help answer real estate related questions.  See below for more information. 70 Court Plaza, Asheville, NC 28802 Phone Website/Email Address Website (828) 251-1122 ashevillenc.gov/ Planning (828) 259-5830 ashevillenc.gov/department/planning-urban-design/ Inspections (Public Works)...

If you’ve received an email saying your report(s) are ready but you still do not see your reports on your dashboard make sure that you’ve signed your agreements and paid your invoice. To sign your agreement(s) and to pay for your inspection(s) please follow the prompts...

The following is helpful contact information for the Town of Old Fort homeowners and homebuyers to help answer real estate related questions.  See below for more information. 38 S Catawba Ave, Old Fort, NC 28762 Phone Website/Email Address Website (828) 668-4244 townofoldfort.org/ Utilities townofoldfort.org/utilites/ Town...

The following is helpful contact information for the City of  Marion homeowners and homebuyers to help answer real estate related questions.  See below for more information. 194 N Main St, Marion, NC 28752 Phone Website/Email Address Website (828) 652-3551 marionnc.org/ Planning & Development marionnc.org/159/Planning-Development Water...

The following is helpful contact information for the Town of Rosman homeowners and homebuyers to help answer real estate related questions.  See below for more information. 6 Main St, Rosman, NC 28772 Phone Website/Email Address Website (828) 884-6859 transylvaniacounty.org/town-of-rosman Town of Rosman General Information Who...

The following is helpful contact information for City of Brevard homeowners and homebuyers to help answer real estate related questions.  See below for more information. 95 W Main St, Brevard, NC 28712 Phone Website/Email Address Website (828) 885-5600 cityofbrevard.com/ Planning & Zoning (828) 885-5630 cityofbrevard.com/153/Planning-Zoning...

The following is helpful contact information for the Town of Burnsville homeowners and homebuyers to help answer real estate related questions.  See below for more information. 2 Town Square, Burnsville, NC 28714 Phone Website/Email Address Website (828) 682-2420 townofburnsville.org/ Residents townofburnsville.org/resident-info/ Public Works townofburnsville.org/public-works/ Town...

The following is helpful contact information for the Town of Marshall homeowners and homebuyers to help answer real estate related questions.  See below for more information. 180 S Main St, Marshall, NC 28753 Phone Website/Email Address Website (828) 649-3031 townofmarshall.org/ Planning & Zoning townofmarshall.org/?page=documents Water...

The following is helpful contact information for the Town of Mars Hill homeowners and homebuyers to help answer real estate related questions.  See below for more information. 280 N Main St, Mars Hill, NC 28754 Phone Website/Email Address Website (828) 689-2301 townofmarshill.org/ Planning & Zoning...

The following is helpful contact information for the Town of Hot Springs homeowners and homebuyers to help answer real estate related questions.  See below for more information. 186 Bridge St, Hot Springs, NC 28743 Phone Website/Email Address Website (828) 622-7591 townofhotsprings.org/ Planning townofhotsprings.org/planning Town of...

The following is helpful contact information for the Town of Maggie Valley homeowners and homebuyers to help answer real estate related questions.  See below for more information. 3987 Soco Rd, Maggie Valley, NC 28751 Phone Website/Email Address Website (828) 926-0866 maggievalleync.gov/ Planning & Development maggievalleync.gov/government/departments/planning-development-departments/...

The following is helpful contact information for the Town of Clyde homeowners and homebuyers to help answer real estate related questions.  See below for more information. 8437 Carolina Blvd, Clyde, NC 28721 Phone Website/Email Address Website (828) 627-2566 clydenc.us/ Permits clydenc.us/permits-and-fees Sewer & Garbage clydenc.us/newpage2...

The following is helpful contact information for the Town of Canton homeowners and homebuyers to help answer real estate related questions.  See below for more information. 58 Park St, Canton, NC 28716 Phone Website/Email Address Website (828) 648-2363 cantonnc.com/ Planning cantonnc.com/planning-department/ Street – Sanitation cantonnc.com/street-sanitation/...

The following is helpful contact information for the Town of Waynesville homeowners and homebuyers to help answer real estate related questions.  See below for more information. 16 S Main St, Waynesville, NC 28786 Phone Website/Email Address Website (828) 452-2491 waynesvillenc.gov/ Development Services (828) 456-8647 waynesvillenc.gov/departments/development-services...

The following is helpful contact information for the Town of Mills River homeowners and homebuyers to help answer real estate related questions.  See below for more information. 124 Town Center Dr, Mills River, NC 28759 Phone Website/Email Address Website (828) 890-2901 millsriver.org/ Planning & Zoning...

The following is helpful contact information for the Town of Laurel Park homeowners and homebuyers to help answer real estate related questions.  See below for more information. 441 White Pine Dr, Laurel Park, NC 28739 Phone Website/Email Address Website (828) 693-4840 laurelpark.org/ Planning & Zoning...

The following is helpful contact information for the Town of Fletcher homeowners and homebuyers to help answer real estate related questions.  See below for more information. 300 Old Cane Creek Rd, Fletcher, NC 28732 Phone Website/Email Address Website (828) 687-3985 fletchernc.org/ Planning & Zoning fletchernc.org/departments/planning-and-zoning/...

The following is helpful contact information for City of Hendersonville homeowners and homebuyers to help answer real estate related questions.  See below for more information. 160 Sixth Ave E, Hendersonville, NC 28792 Phone Website/Email Address Website (828) 697-3000 hendersonvillenc.gov/ Community Development (828) 697-3010 hendersonvillenc.gov/community-development Public...

The following is helpful contact information for the Town of Woodfin homeowners and homebuyers to help answer real estate related questions.  See below for more information. 90 Elk Mountain Rd, Woodfin, NC 28804 Phone Website/Email Address Website (828) 253-4887 woodfin-nc.gov/ Planning & Zoning woodfin-nc.gov/departments/planning___zoning/index.php Permits...

The following is helpful contact information for the Town of Weaverville homeowners and homebuyers to help answer real estate related questions.  See below for more information. 30 South Main St, Weaverville, NC 28787 Phone Website/Email Address Website (828) 645-7116 weavervillenc.org/ Planning & Zoning (828) 484-7002...

The following is helpful contact information for the Town of Montreat homeowners and homebuyers to help answer real estate related questions.  See below for more information. 1200 Montreat Rd, Montreat, NC 28757 Phone Website/Email Address Website (828) 669-8002 townofmontreat.org/ Inspections & Permitting townofmontreat.org/zoning-and-inspections/ Planning &...

The following is helpful contact information for the Town of Black Mountain homeowners and homebuyers to help answer real estate related questions.  See below for more information. 160 Midland Ave, Black Mountain, NC 28711 Phone Website/Email Address Website (828) 419-9300 townofblackmountain.org/ Building Inspections Ext 4...

The following is helpful contact information for Town of Biltmore Forest homeowners and homebuyers to help answer real estate related questions.  See below for more information. 355 Vanderbilt Rd, Biltmore Forest, NC 28803 Phone Website/Email Address Website (828) 274-0824 biltmoreforest.org/ Water Services biltmoreforest.org/public-services/water-services Sanitation (Public...

You can find your appointment information in your appointment confirmation email and subsequent reminder emails. Search your inbox for Builder Buddy or Spectora (Spectora is our inspection software).  You will also see prompts on your Spectora dashboard. If you recently filled out our online form...

We are sorry you had this experience.  Please give us a chance to listen to your grievances and to take steps to help you if possible.  We also learn from our mistakes and take steps to try to prevent them in the future.  Please fill...

You will be required to sign agreements for most of our services- you can see and sign all of your agreements in one place by following the prompts on our emails (you can search your inbox for Builder Buddy or Spectora– Spectora is our inspection...

With our new online scheduler you can see up-to-date availabilities on our calendar and choose your inspector.  You will need to provide some basic information first. In some cases we are holding a date for you: If you do not see the date we agreed upon on the...